Generation Start-up: Instashop eyes global expansion for its grocery delivery app – The National

Generation Start-up: Instashop eyes global expansion for its grocery delivery app – The National

Funding: Undisclosed, but investors include the Jabbar Internet Group and Venture Friends. When John Tsioris moved to Dubai in 2013 with a well-paid job working for a lighting subsidiary of the Dutch consumer electronics group Philips, he did not feel entirely satisfied by his career move.. "We have a super-high retention rate of 75 per cent," says Mr Tsioris.. The journey to becoming a successful entrepreneur wasn't easy for Mr Tsioris, who began his entrepreneurial journey with Vound, a voice-based social media app he set up in the first year of his arrival in Dubai.. "We ended up with Vound, which maybe was a good idea but we didn't have the experience to execute it properly, so that's how it started," says Mr Tsioris.. While busy with his fledgling venture Vound, Mr Tsioris often found himself frustrated when ordering in items over the phone from grocery shops.. Sometimes the wrong items were delivered, or sometimes he and the shopkeeper could not understand each other's accents leaving Mr Tsioris wondering if there was a better way to improve the experience.. Using the same team behind Vound, Mr Tsioris and Ms Angelidaki started developing Instashop.. So we actually convinced the retailer, we