Future of hospitality and F&B explored at The Hotel Show

Future of hospitality and F&B explored at The Hotel Show

- Day Two of HITEC Conference at Dubai World Trade Centre sees expert speakers discuss how generative AI can revolutionise the hospitality industry

- Attendees advised to never view technology as a cost, but rather an investment; with food lockers, integrated one-bill payment systems and more, opportunities for touchless tech is growing still

Dubai, UAE: From generative AI in the hospitality industry to touchless tech in the F&B sector, Day Two of The Hotel Show at Dubai World Trade Centre had attendees envisaging a future in which customisation is commonplace, payments painless, cross-system integration seamless, and queues are – hurrah! – a thing of the past.

Running for three consecutive days, The Hotel Show is the region’s leading event for hotel developers & owners, general managers and F&B professionals. Thousands of industry professionals from across the globe filled Dubai World Trade Centre seeking new business opportunities and insights into the latest topics and tendencies.

Any trade show exploring future trends is inevitably going to explore the potential, and potential pitfalls, of Artificial Intelligence, so unsurprisingly it has been a central theme at the Hospitality Industry Technology Exposition & Conference (HITEC), the largest global conference dedicated to the integration of technology in the hospitality sector,