Palazzo Versace Dubai launches first ever AI-based chatbot

Palazzo Versace Dubai launches first ever AI-based chatbot

- In a unique step for the hospitality industry, the luxury property is partnering with the award-winning AI-powered chatbot platform to enhance customer support and improve guest experience

Dubai, UAE – A pioneer of innovation and growth in the hospitality industry, Palazzo Versace Dubai will be launching the first ever AI-powered chatbot in collaboration with Asksuite, integrated with ChatGPT functionality to improve guest experience.

In a unique step for the hospitality industry, award-winning AI-powered chatbot platform, Asksuite has developed a customized omnichannel guest automation chatbot for Palazzo Versace Dubai. Named “ORA,” the chatbot is programmed to reduce response time and provide enhanced customer support, based on the online user behaviour of the luxury hotel’s guests.

Palazzo Versace Dubai, located at Jaddaf Waterfront, is known for taking unprecedented and unique steps in the hospitality industry, as well as pioneering in new hotel experiences, having recently partnered with Binance, the world’s biggest cryptocurrency infrastructure provider to allow guests the option to settle payments in various cryptocurrencies such as BNB, Bitcoin, and Ethereum. The property has already established itself as an industry leader by introducing cutting-edge technologies and business models, further building on this through its latest partnership with Asksuite.

Commenting on the announcement, Managing Director of