How insurers are handling coronavirus-related claims – The National

How insurers are handling coronavirus-related claims – The National

Some health, travel and life insurance providers are adapting policies and advising customers to check exclusions. People want to know whether their health cover protects them if they need to get tested or treated for Covid-19, whether their travel policy protects them if they need to cancel flights or have a medical emergency, and whether their life insurance covers them if they critically ill or even die from the novel coronavirus.. "We have not seen an event of this nature in today's very interconnected world," Alison Martin, Emea chief executive of Swiss insurer Zurich, told CNBC on March 6. ". Some health, travel and life insurance companies are adapting their policies, either to better serve their customers or on orders from the government.. For life insurance, Covid-19 is not classified as a "critical illness" and would be excluded from critical illness cover.. In the UAE, a January 30 circular sent to all health facilities licensed by the Dubai Health Authority states that "based on the directives received from the Ministry of Health and Prevention" all suspected or confirmed cases of novel coronavirus must be considered as "emergency cases".. If the patient is insured, "insurance companies will honour any claims received"..