CX Evolve Forum ventures into Saudi market

CX Evolve Forum ventures into Saudi market

The event is set to explore winning CX strategies as it reconnects global and regional CX community in its second edition in Riyadh on February 21

Delegates at CX Evolve 2022 powered by Khaleej Times in Dubai. This year’s edition will be held in Riyadh, Saudi Arabia, on February 21. KT Photo by Shihab

Published: Mon 6 Feb 2023, 8:10 PM Last updated: Mon 6 Feb 2023, 8:11 PM

In Saudi Arabia, digitization has accelerated across industries throughout 2022. According to a 2020 report, 96 per cent of businesses in Saudi Arabia listed customer experience as a top priority. In the current scenario, where market conditions are constantly changing, a great customer experience breeds loyalty, which boosts overall brand well-being.

Khaleej Times is proud to announce the launch of its highly-anticipated Customer Experience Conference, CX Evolve – second edition, set to take place at Riyadh, the heart of Saudi Arabia.

With a focus on delivering exceptional customer experiences, the conference will bring together industry leaders, experts, and innovators to share their insights and best practices on how to enhance customer satisfaction and drive business growth. Attendees will have the opportunity to participate in interactive sessions, network with peers, and hear from keynote speakers who are