Inside Delta’s command center the week the coronavirus escalated to a pandemic

Inside Delta’s command center the week the coronavirus escalated to a pandemic

Airlines and the travel industry scramble to protect crews and customers from a virus that is attacking from every direction. As the worsening coronavirus outbreak forces airlines to adapt quickly, Delta leaders meet in their command center in Atlanta to manage the constant changes.. Flight changes: A charter plane in the Middle East would have to be quarantined because of a travel restriction on flights from Germany.. Blankets: In-flight services had decided that morning to pull blankets and pillows from all domestic flights.. Delta employees managing the company's response to the coronavirus outbreak work at the company's command center in Atlanta on Wednesday.. BOTTOM RIGHT: In Delta's Mission Control-like Operations and Customer Center, managers work to try to cut the hours-long waiting times on the phones.. TOP: A traveler uses a Delta kiosk near empty waiting lines at the Atlanta airport, ranked the world's busiest.. BOTTOM LEFT: Delta ticket agent Vonda Burts wipes down a ticketing kiosk at the Atlanta airport.. Travelers wait for bags at the luggage carousel at the Atlanta airport on Wednesday.. Atlanta's Hartsfield-Jackson International Airport is the world's busiest airport on Tuesday the security checkpoint advertised less than a 15-minute wait, and the