DEWA is the first utility in the world to enrich its services with ChatGPT technology

DEWA is the first utility in the world to enrich its services with ChatGPT technology

Dubai, UAE: HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) announced that DEWA is working to enrich its services with ChatGPT technology supported by Microsoft. This will make DEWA the first utility globally and the first UAE government entity to use this new technology. This is part of DEWA’s continuous efforts to promote its leadership locally and globally

The announcement was made as HE Saeed Al Tayer received Naim Yazbeck, General Manager of Microsoft UAE. The move underlines DEWA’s pioneering successes in all digital areas and is a continuation of its use of Artificial Intelligence (AI), which started in 2017 by developing an AI roadmap. DEWA has already launched various services and initiatives that use AI to enrich the experiences of customers, employees, and other stakeholders.

The meeting was attended by Marwan Bin Haidar, Executive Vice President of Innovation and Future at DEWA, and Mohammed bin Sulaiman, CEO of Moro Hub (Data Hub Integrated Solutions),

DEWA intends to provide ChatGPT technology through Moro Hub (Data Hub Integrated Solutions LLC), a subsidiary of Digital DEWA. The aim is to provide services supported by this technology and employ it in serving customers and employees. This will ensure providing