DEWA’s ‘My Sustainable Living Programme’ helps 607,657 customers raise efficiency of their consumption

DEWA’s ‘My Sustainable Living Programme’ helps 607,657 customers raise efficiency of their consumption

Dubai, UAE: The number of users of ‘My Sustainable Living Programme’ by Dubai Electricity and Water Authority (DEWA) has reached 607,657 residential customers since its launch in October 2018 until May 31, 2023. The programme, which is the first of its kind in the Middle East, enables customers to monitor, manage and control their consumption proactively online without needing to contact DEWA. It also helps them increase the efficiency of their electricity and water consumption to conserve precious resources. It encourages positive competition as they compare their monthly consumption with similar, highly efficient homes. This motivates them to make informed decisions based on updated data, and to take positive steps towards adopting a sustainable lifestyle. ‘My Sustainable Living Programme’ uses Artificial Intelligence (AI) and behavioural science. It is available on DEWA’s website and smart app. The app is available on iOS, Android, Huawei and Apple Watch. “We work according to the directives of the wise leadership to harness all technology solutions, the latest disruptive technologies and AI tools, to enhance the quality of life of society and reduce their carbon footprint. We spare no effort to engage all members of society in sustainable development efforts, and to achieve the highest