DEWA’s R&D Centre invests in AI & machine learning to improve efficiency

DEWA’s R&D Centre invests in AI & machine learning to improve efficiency

Dubai, UAE: Dubai Electricity and Water Authority (DEWA)’s R&D Centre employs Artificial Intelligence (AI), Machine Learning (ML) and Deep Learning (DL) to promote DEWA’s efforts to enrich the experience of customers, employees, and stakeholders. This also aims to reduce costs and carbon emissions in addition to promoting energy efficiency, smart grid integration and improving the performance of photovoltaic solar panels.

“At DEWA, we work in accordance with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to use AI to improve services and achieve the UAE Artificial Intelligence Strategy 2031, and enhance the UAE and Dubai’s position as a global hub for the Fourth Industrial Revolution technologies and disruptive technologies. DEWA started its AI journey in 2017 with a road map for AI applications. We launched several services and initiatives that use AI to add value to the customer, employee and stakeholder experience. DEWA is one of the first government organisations in Dubai to use self-assessment tools to ensure it is using the most critical AI applications ethically with corrective measures as needed,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

Al Tayer noted that