Enoc Group opts for Microsoft Azure OpenAI Service

Enoc Group opts for Microsoft Azure OpenAI Service

UAE - Enoc Group, a leading integrated oil and gas player, intents to work with Microsoft to integrate Microsoft Azure OpenAI Service into its business operations leveraging ChatGPT AI capabilities. This will deliver insights to its businesses that improve the customer experience and unlock the full potential of data-driven decision-making and knowledge discovery. As a national champion, with the main goal of meeting the growing energy demand in Dubai and the UAE, Enoc Group’s growth strategy prioritises the enhancement of its business and optimising operations through digitalisation. Enhancing business The adoption of AI technologies is expected to enhance day-to-day business operations including increasing efficiencies at the Group’s call centres, unlocking value for customers through more personalised attention and better follow up on customer requests. Saif Humaid Al Falasi, Group CEO, Enoc, said: “As part of our dedication to the UAE Digital Government Strategy 2025, Enoc group is committed to adopting innovative technology solutions to enhance customer and stakeholders’ experience to contribute towards the development of the UAE. “As digitisation and innovation is key to catering to the needs of the future, Enoc is focused on driving efficiency around these themes across the Group. Our work with Microsoft around Azure OpenAI