Nama Water introduces prepaid meter service, a first in the region

Nama Water introduces prepaid meter service, a first in the region

Nama Water Services launched a prepaid water meter service on Monday, the first of its kind in GCC countries and the Middle East.Muscat – In a significant development for Oman’s utilities sector, Nama Water Services launched a pioneering prepaid water meter service on Monday.

The initiative marks a first in Gulf Cooperation Council (GCC) countries and the wider Middle East, employing state-of-the-art technology. The company also unveiled a new e-services platform, accessible via a mobile app or online portal.

Qais al Zakwani, CEO of Nama Water Services, highlighted the company’s commitment to enhancing customer service with introduction of the technologically advanced meters. “These meters represent a major leap forward for the water sector, having undergone extensive testing to ensure they offer a seamless and positive experience for users. This initiative is a testament to our dedication to continuous improvement and innovation in this crucial sector,” he stated.

Elaborating on the preparatory phase, Zakwani said, “The pilot programme gave our team invaluable experience in operating the system and troubleshooting. Following incorporation of lessons learnt from successful global implementation projects of prepaid water services, we are confident of the positive impact this service will have across the sultanate.”

The service will be extended to all governorates