UAE: New ChatGPT ‘Yas Island AI Assistant’ to help plan visits

UAE: New ChatGPT ‘Yas Island AI Assistant’ to help plan visits

The island is home to a Formula One race track, golf course, beach, theme parks, luxury hotels, shopping mall and more

Published: Tue 9 May 2023, 3:36 PM Last updated: Tue 9 May 2023, 4:54 PM

Visitors to Abu Dhabi’s Yas Island can now get personalised guidance and information about the latest offerings through an AI assistant.

Miral, the leading creator of immersive destinations and experiences based in Abu Dhabi, has collaborated with Microsoft, to launch its generative AI customer-facing service. It has leveraged ChatGPT through Microsoft’s Azure OpenAI Service to provide enhanced customer experiences.

The facility can be accessed by visiting the official website: https://www.yasisland.com/

With more than 1,700 operations completed successfully within a week, ChatGPT is being used to augment the capabilities of chatbots for customer services for the first time, not only across various industries in the UAE, but also within the wider region’s tourism and entertainment sector.

“We are proud to be pioneering the introduction of ChatGPT through Microsoft’s Azure OpenAI Service within the tourism and entertainment sector. We champion innovation at every step and believe that digital transformation is key to creating more compelling and personalised visitor propositions,” Mohamed Abdalla Al Zaabi, Group CEO of Miral, said.

“Our collaboration with Microsoft is