Khedmah signs contract with Muscat Bay

Khedmah signs contract with Muscat Bay

Muscat: To optimally cater to the demands of a rapidly growing economy, Investment and Finance Company (Khedmah), the leading investment and services company in the Sultanate, has signed an agreement with Muscat Bay to offer billing, collection and debt factoring services for its units. Saud Al Siyabi, the Chief Operating Officer signed on behalf of OIFC Khedmah, whereas Abdullah Ali Al Nasseri, Vice President – Customer Experience represented Muscat Bay. The signing ceremony took place at OIFC Khedmah’s main office.

“Our partnership with Muscat Bay will enable us to provide a wider range of services to our customers. Khedmah offers tailor-made solutions to digitalise and streamline other businesses' day-to-day operations with a customer-first approach. Businesses can reduce time, improve efficiency and experience seamless billing and collections by using the Khedmah app and website. The capabilities of our digital products will continue to be enhanced as we develop more features. This will help businesses in their growth journeys,” said Al Siyabi.

Under the agreement, Muscat Bay will receive water-reading services from Khedmah, including assessing the condition of various meters, issuing and distributing bills, collecting debts, disconnecting and reconnecting services, transferring accounts and calculating water consumption and losses for all buildings, services and assets.