Ministry highlights consumer rights, obligations in Qatar

  • Date: 24-Apr-2023
  • Source: Zawya
  • Sector:Retail
  • Country:Qatar
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Ministry highlights consumer rights, obligations in Qatar

Qatar - Consumers in Qatar are obliged to ensure products’ validity period, know the updated prices, and keep receipts, stated the Ministry of Commerce and Industry (MoCI) in its social media portals.

The Ministry added that “it is the provider’s duty to match the item with its specifications, timely present it, define its features and prices and adhere to health and safety rules”.

The Ministry mentioned several measures for buyers to protect their rights across the country and adhere to. Some of them include cross-checking the items and ensuring if it’s safe to use. Consumers must also avoid purchasing products of an unknown origin and must keep detailed receipts in hand at all times. Basic information related to the products such as brand, price, data, and origin is also some of the fundamental requirements a shopper must be aware of.

In terms of collecting the goods’ detailed receipt, the ministry noted that consumers must be cautious regarding all the relevant data provided including the store’s name and address, the date of the receipt collected, the type of product, and the serial number of the product, among others.

As the consumers purchase the items for sale in outlets, the Ministry explained that every individual must