Air carriers in Saudi obligated to compensate passengers for delayed luggage

Air carriers in Saudi obligated to compensate passengers for delayed luggage

RIYADH — Saudi Arabia's Consumer Protection Association (CPA) has revealed the types of compensation that the air carriers are obliged to pay in the event that they cause delays of passenger’s baggage during flights.

The CPA stated that the air carrier is required to pay compensation to the passenger in SDR units in the event that they delay baggage delivery.

For domestic passengers, the air carrier is obligated to compensate the passenger the equivalent of 20 SDRs for each day of delay. The maximum limit of compensation is 100 SDRs for domestic flights.

As for international flights, the compensation is the equivalent of 40 SDRs for each day of delay, with a maximum limit of 200 SDRs.

The SDRs (special drawing rights) are units of account for the IMF (International Monetary Fund) and other international organizations. Though not a currency per se, it is rather a potential claim on the freely usable currencies of IMF members.

When the air carriers will be required to pay the compensation in SDRs units, here it will be converted into Saudi riyals (SR).

The ministry also revealed the consumer's rights if his seat on the plane was reduced by the air carrier.

When alternative seats are available on the same flight