Carrefour opens new AI-powered checkout-free store in Dubai’s Mall of the Emirates

  • Date: 06-Sep-2021
  • Source: Gulf Business
  • Sector:Retail
  • Country:UAE
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Carrefour opens new AI-powered checkout-free store in Dubai’s Mall of the Emirates

UAE shopping mall operator Majid Al Futtaim has launched the region’s first checkout-free store, Carrefour City+, at Dubai’s Mall of the Emirates. The store, which uses artificial intelligence technology, allows shoppers to access the store by using the app on their phones, pick up products and exit the store without having to pay at any counter. Store access and shopping payment is enabled via the current MAF Carrefour App. The store – the first such Carrefour worldwide, has 97 cameras in-store to identify products, improve inventory management and track the movements of customers. The cameras are powered by a combination of computer vision and machine learning to follow a shopper’s movement inside the store. They use tracking technology to identify shoppers through their body structure, and do not record any facial recognition or biometric data, according to the company. The cameras use key-point technology to differentiate each shopper, and help detect when a shopper picks up or puts down a product, so that their virtual baskets are automatically updated. Once the shopper leaves the store, the total amount of their basket is automatically charged to their registered card and a digital receipt is sent through the MAF Carrefour app. According