Transparency and trust key for car buyers, reveals new report from used car retailer, Carswitch

Transparency and trust key for car buyers, reveals new report from used car retailer, Carswitch

A new report released today by CarSwitch, the UAE’s mobile-first used car retailer, found that the leading issue among all buyers was the need for greater levels of trust and transparency in the auto sector in AED60b GCC used car auto industry. In its second consumer study that looked at purchasing behaviour of 1,024 UAE drivers aged 25+.

The survey also found that when asked about their biggest priorities when looking to buy a used car, 58 percent cited quality and reliability as the leading factor, calling for more consistency in the ability to see full accident and service histories of cars being sold.

When asked about the key priorities, nearly 60 percent of respondents across all ages and nationalities identified quality and reliability as a key concern when looking to buy a used car. The most cautious segment was the 25-34 group at 59 percent just ahead of the 35-44 group at 55 percent. While the majority of both buyers and sellers remain male-focused, women (62 percent) felt that greater clarity was required to the ability to see condition reports, accidents and the service history of the car.