Dubai Maritime Authority launches campaign to strengthen maritime consumer rights for traders & beneficial cargo owners

Dubai Maritime Authority launches campaign to strengthen maritime consumer rights for traders & beneficial cargo owners

- Information and educational outreach campaign includes series of virtual workshops.

DUBAI, UNITED ARAB EMIRATES – The Dubai Maritime Authority (DMA) of the Ports, Customs and Free Zone Corporation today launched a new “Know Your Rights” campaign designed to strengthen the consumer rights of Traders & Beneficial Cargo Owners (BCOs) across one of Dubai’s most important sectors.

As a government authority, DMA is charged with regulating, coordinating, and supervising all aspects of Dubai's maritime sector, with consistent prioritization for consumers welfare.

The new Maritime Consumer Rights campaign, running over the coming months, continues this commitment to empowering consumers.

Sheikh Dr. Saeed bin Ahmed Al Maktoum, Executive Director of Dubai Maritime Authority, said: “The DMA’s new Maritime Consumer Rights campaign is designed to reaffirm the rights of Traders & BCOs, reminding them of their entitlements and protections within Dubai’s world-class maritime ecosystem.”

As part of its proactive approach, the DMA will not only inform consumers of their rights but also raise awareness of the platforms which are available to raise any issues or concerns, strengthening the bridge between the regulatory body and its stakeholders.

Over the next few months, the DMA will be communicating directly with BCOs to explain their rights, as well as hosting a series