Riverbed launches new managed service provider program

Riverbed launches new managed service provider program

Riverbed ACE DEM-as-a-service program targeted to partners that serve small to medium enterprises

Dubai, United Arab Emirates: Riverbed, the leader in unified observability, today announced the launch of the new Riverbed ACE program, which includes a partner managed SaaS Digital Experience Management (DEM) service focused on expanding opportunities for partners and scaling the Alluvio Aternity DEM business. The ACE program is targeted to managed service provider (MSP) partners that deliver services to small and medium enterprises, and are new customers to Alluvio Aternity DEM, with less than five thousand global users.

The Riverbed ACE program was launched to help small to medium enterprises struggling to measure the impact of the digital employee experience (DEX) and customer experience. Riverbed’s market-leading Alluvio Aternity DEM measures what users actually experience to deliver a comprehensive view of digital experience on business-critical applications. Companies are demanding “experience level agreements” from their network providers and Alluvio Aternity allows for precise understanding of the end-user experience and all of the elements that might be of impact.

“Riverbed is taking its Alluvio Aternity DEM and turning it into a managed service as an expansion of the Riverbed go-to-market strategy as partners look for technology that can keep pace with evolving business