Six in 10 Mena consumers expect the way they shop will change post Covid-19 – The National

Six in 10 Mena consumers expect the way they shop will change post Covid-19 – The National

More than half of respondents in an EY survey say they will value quality of products most in the post-coronavirus phase

















Shops within Souk Khabeer, in the old part of Bur Dubai. Nearly 39 per cent of Mena respondents said they will value affordability in the post-coronavirus phase. Antonie Robertson / The National







Fifty-eight per cent of consumers in the Middle East and North Africa expect the way they shop will change over the next one to two years due to the Covid-19 pandemic, according to a new survey.



More than half of respondents said they will value "quality“ of products most in the post-coronavirus period, EY said in its Future Consumer Index survey, which analysed the impact of the outbreak on consumers' shopping habits. About 44 per cent and 39 per cent of those polled said they will value health and affordability, respectively, while shopping.



"Changes that were expected to come upon us gradually over the next half decade or so will now be forced on both consumers and companies in the immediate future,“ the report released on Sunday said.



"Covid-19 has done something that no amount of advertising by brands could