95% of digital transformation for ID Card services

95% of digital transformation for ID Card services

The National Portal, bahrain.bh now provides 32 eServices for ID cards and civil records, which meets 95% of the government’s digital transformation target, said Information & eGovernment Authority (iGA) Acting Chief Executive and Deputy CE for Electronic Transformation, Dr. Zakariya Ahmed Alkhaja. The digital transformation move is in line with the vision and directives of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, and the support of the Minister of Interior, General Shaikh Rashid bin Abdullah Al Khalifa. Al Khaja said that the digital transformation process began gradually, accelerating over the past few years to offer citizens and residents a comprehensive range of ID card and civil records eServices without the need for them to visit service centers. The number of online ID card transactions in 2021 was 361,276, from an overall total of 578,689. Al Khaja highlighted several 2021 ID card transactions and statistics, which include 213,444 transactions that were delivered via post, 1,064 requests for unique personal numbers, printing of 2,840 online notifications, 1,046 requests for establishment unit numbers, 24,143 birth certificate transactions, and 34,990 transactions carried out via self-service kiosks. Alkhaja said that the iGA’s efforts to provide online services