Invita Bahrain receives award for Best Customer Experience in Call Center and Digital Transformation

Invita Bahrain receives award for Best Customer Experience in Call Center and Digital Transformation

Manama – Invita Company B.S.C.(C), a leading provider of customer service solutions, is thrilled to announce that it has been awarded the prestigious recognition for "Best Customer Experience in Call Center" and "Best Digital Transformation" at the annual Customer Experience (CX) Middle East Conference 2023. These awards serve as a testament to Invita Bahrain’s unwavering commitment to delivering exceptional customer service and driving innovative digital transformation.

The CX Middle East Conference Awards is an esteemed industry recognition that honors organizations that demonstrate excellence in customer experience and digital transformation initiatives. With fierce competition from top industry players, Invita Bahrain's remarkable achievements highlight its position as a leader in the customer service landscape.

The award for "Best Customer Experience in Call Center" acknowledges Invita Bahrain's relentless pursuit of providing outstanding support to customers through its call center operations. By implementing industry-leading technologies, advanced analytics, and a customer-centric approach, Invita has consistently exceeded customer expectations, ensuring prompt and effective resolution of their queries and concerns.

Invita's dedication to digital transformation has been recognized through the "Best Digital Transformation" award. Leveraging cutting-edge technologies and a forward-thinking mindset, Invita has revolutionized its operations, enhancing the overall customer journey and experience. By seamlessly integrating digital channels, streamlining processes,