Jordan: Government digital transformation reaches 40%

Jordan: Government digital transformation reaches 40%

AMMAN — The digital transformation has so far digitalised and automated 960 government services, reaching a 40 per cent completion rate, according to Prime Minister Bisher Khasawneh.

His remarks were made during the “A Year of Modernization” forum, which kicked off on Friday at the King Hussein Convention Centre at the Dead Sea.

The prime minister said that an updated version of the government application “Sanad”, currently offers 500 services and has half a million activated digital identity profiles, the Jordan News Agency, Petra, reported.

He also pointed out that two comprehensive government service centre were established at Al Muqabalayn in Amman and at Queen Alia International Airport. Before the end of this year, five similar centres will be established in Irbid, Jerash, Aqaba, Tafileh and Maan, while the remaining governorates will be covered next year.

In an interview with The Jordan Times, economic expert Fahmi Katout noted that digitalisation is directly linked to bolstering economic growth.

He explained that, aside from reducing unnecessary paperwork, the digital transformation of government services means that many jobs in the public sector will be obsolete “in the long term”.

However, lower operational costs mean that more finances will be available for the government to invest in productive sectors, which