Zain implements ‘Kuwait Mobile ID’ app for digital identity verification in branches

Zain implements ‘Kuwait Mobile ID’ app for digital identity verification in branches

KUWAIT: Zain, the leading digital service provider in Kuwait, announced its collaboration with the Public Authority for Civil Information (PACI) to implement the use of the Kuwait Mobile ID app for digital and secure verification of identities during transactions at any of its branches across the country. Zain is the first telecom operator in Kuwait to implement the usage of this app, a step that comes in line with the company's comprehensive digital transformation journey.

This collaboration reflects Zain's ongoing efforts to continue its active partnership with the public sector, something that is well in line with its integrated strategy towards full digital transformation. The announcement also comes under the umbrella of the Kuwait National Development Plan (New Kuwait Vision 2035), a plan that has digitization at its core.

Zain has completed all the technical requirements needed to integrate its backend systems along with those of PACI. All Kuwait Mobile ID users, both citizens and residents, can now present the app via their smartphones when completing any official transactions that require identity verification at Zain branches. Through the app, the customer's certified digital civil ID will be accepted for verification, authorization, e-signatures, and other digital services.

The Kuwait Mobile ID app can replace