Bank Muscat Powers Digital Transformation in the Sultanate

Bank Muscat Powers Digital Transformation in the Sultanate

In line with its vision 'To serve you better, everyday' and commitment to customer service excellence, Bank Muscat, the leading financial services provider in the Sultanate, continues to provide as well as launch a number of secure digital banking services to its customers across the Sultanate. The bank's online platforms meet the requirements of its tech-savvy customers and are further easing the delivery of various services. Various features available such as bill payments, mobile top ups, payments within Bank Muscat, within Oman and international payments and speed transfers to a number of countries including Bangladesh, India, Pakistan, Sri Lanka, the Philippines and Egypt are being used by large numbers of bank customers on a daily basis. It is important to note that Bank Muscat has been seeing a significant increase of active users on these platforms, especially in the post-pandemic phase. The shift from traditional to digital banking remains an ongoing process with new features and services being continuously added for the benefit of customers. The biggest advantage of digital banking is that it gives people more ways than ever to access the services they need for their daily banking needs. It provides many tools and features that were not