Bank Muscat wins Wells Fargo Operational Excellence Award – Times of Oman

Bank Muscat wins Wells Fargo Operational Excellence Award – Times of Oman

Muscat: In keeping with its role as the leading financial services provider in Oman, Bank Muscat has won the Wells Fargo Operations Excellence Award.

Recipients of this award have traditionally demonstrated superior transaction processing quality, resulting in higher efficiencies, faster payments, cost reductions and honoured commitments to operational excellence to their customers.

Wells Fargo recognised the bank's commitment to the highest standards of quality in meeting the stringent criteria for quickly and seamlessly processing international payments.

The international payments landscape is an essential part of banking relationships in today's global economy. Given the dynamic environment and continuous enhancement in technology, the responsibility for quicker and efficient processing is a shared effort by all financial institutions that are involved in the payment cycle. Wells Fargo is among Bank Muscat's prominent correspondent banks for dollar payments and provides Bank Muscat with high-quality payment processing, seamless and efficient servicing and outstanding customer service.

Bank Muscat's exceptional quality of SWIFT messages on dollar payment and an outstanding error-free rate for remittances were among the main criteria, which were highlighted by this award. Wells Fargo representatives commended the operational teams involved in processing dollar payments at Bank Muscat for the error-free rate maintained consistently throughout the high volume of