‘App transactions’ growing hugely popular in Qatar

‘App transactions’ growing hugely popular in Qatar

The use of digital platforms to send remittances is gaining more traction in Qatar’s expatriate communities, according to officials of Doha-based exchange houses. Speaking to Gulf Times, Dr Zubair Abdulrahman, operations manager of Al Zaman Exchange, and Asraf Kallidumpil, operations manager at Al Jazeera Exchange, both agreed that exchange houses are now offering a wide range of advantages and benefits to their customers through digital platforms. Online platforms and apps have been instrumental in the increase in the number of digital transactions for remittances being sent from Qatar, said Abdulrahman, who noted that Al Zaman Exchange recorded a 15% to 20% year-on-year (y-o-y) increase in digital transactions in the first half of 2023. On the other hand, Kallidumpil, emphasised that the convenience being provided by Al Jazeera Exchange’s mobile app to its customers has been helpful in business operations. “Through our mobile app, our customers can use their bank accounts or cash pick-up services to send remittances to their respective home countries in the GCC and other Arab, Asian, and African countries in the convenience of their homes or workplaces,” Kallidumpil explained. “The mobile app, which offers special foreign exchange rates, also helps customers save time and effort to travel