Ooredoo upgrades customer experience with centralised access to global apps and digital services

Ooredoo upgrades customer experience with centralised access to global apps and digital services

Doha

* Agreement signed in Doha during the recent visit of Google Cloud’s CEO Region-wide deal creates a centralised application programming interface (API) gateway, allowing Ooredoo Operating Companies to easily integrate digital partner services with their internal systems, for the benefit of customers

Ooredoo Group has signed an agreement with Google Cloud to leverage Apigee’s centralised API gateway.

This deal is the latest in a series of partnerships between Ooredoo and major global technology players, aimed at future-proofing its business by evolving its core operations to smart telco, upgrading its customer experiences across both business-to-consumer and business-to-business sectors.

The Google Cloud Apigee platform will enable operating companies in all Ooredoo markets to easily integrate digital partners and global applications, with its internal systems through a set of APIs, thus offering a streamlined service to customers. Business customers will benefit from accessing the API gateway capabilities for their own operations.

Present at the signing of the agreement were Aziz Aluthman Fakhroo, Group Managing Director and Chief Executive Officer, Ooredoo, and Thomas Kurian, Chief Executive Officer, Google Cloud.

Also present were Deputy Group CEO and CEO of Ooredoo Qatar Sheikh Mohamed bin Abdulla al-Thani and Group Regional CEO Ahmad Abdulaziz