Qatar’s QNB Group selects IBM to transform digital banking experience

  • Date: 23-Jun-2023
  • Source: Zawya
  • Sector:Technology
  • Country:Qatar
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Qatar’s QNB Group selects IBM to transform digital banking experience

Doha, Qatar: QNB Group, in collaboration with IBM (NYSE: IBM) and its ecosystem partner, Mannai InfoTech, an ICT Division under Mannai Trading Company WLL have delivered an innovative, pioneering and engaging Digital Banking experience to its customers. IBM Consulting’s Business Transformation expertise, the IBM Garage methodology and innovative technology solutions played a key role in this success story. The project aimed to deliver a seamless Digital Banking experience for QNB’s customers by implementing a futuristic Omni Channel solution. The implementation of this architecture has resulted in unprecedented simplicity in version maintenance, dynamic scaling, service governance and service discovery. These advancements from IBM, together with the support of the ecosystem partner Mannai InfoTech, has allowed QNB to offer a more sophisticated banking environment, which has increased efficiency, enriched resiliency, streamlined operations, and improved productivity, ultimately benefiting the end-user experience. In addition, integration architects from IBM Consulting guided the installation and configuration of IBM App Connect Enterprise, assisting with the deployment and testing of the infrastructure and supporting QNB to easily govern their integrations to ensure the security and integrity of their data, applications and services. “Major financial institutions need to adopt an unparalleled mindset to expand their digital footprint, to align