QIB rolls out new features to its mobile app to enhance customer experience

QIB rolls out new features to its mobile app to enhance customer experience

Qatar Islamic Bank (QIB), the region’s leading digital bank, has launched six new features to its award-winning mobile app as part of its ongoing efforts to enhance and simplify the customers’ digital banking experience, in line with its digital transformation strategy.

QIB has launched the Instant School Fee Payment feature, allowing customers to instantly settle their children’s school tuition to pre-registered schools with QIB.

Available exclusively for QIB Personal Banking customers, the new feature is part of the bank’s ongoing efforts to provide customers with more personalized service through the QIB mobile app.

Additionally, the bank has introduced the Card Transaction Dispute feature, which allows customers to dispute debit or credit card transactions by specifying the reason for the dispute through the mobile app without the need to visit a branch or talk to a bank representative.

D Anand

GM – Personal Banking Group

QIB “We have been continuously introducing new and innovative features that are changing the way our customers experience the mobile app allowing them to have more control over their financial needs and making their online banking experience more personal and secure. As customers are moving to digital channels faster than ever, we will continue our efforts to expand the range of our