Avaya to demonstrate how AI can transform experiences at LEAP 2024

Avaya to demonstrate how AI can transform experiences at LEAP 2024

Avaya to illustrate how organisations supporting the transformation of Saudi Arabia’s economy can use AI to deliver the experiences that a new economic environment demands.

The post Avaya to demonstrate how AI can transform experiences at LEAP 2024 appeared first on TahawulTech.com.Nidal Abou-Ltaif, Senior Vice President – Global Head of Sales, Avaya, and President, Avaya International.

Avaya, a global leader in customer experience solutions, recently announced its participation at the 2024 edition of LEAP, where the company will illustrate how organisations supporting the transformation of Saudi Arabia’s economy can use AI to deliver the experiences that a new economic environment demands.

Aiming to support the multiple industries transforming as the Kingdom pivots towards a non-oil-based economy, Avaya will use its major presence at LEAP to showcase a range of use cases that address large organisations’ most pressing challenges. These demonstrations, with artificial intelligence woven through them, will highlight the power of a unified customer experience platform to improve both customer and employee experiences, as well as deliver business growth.

“As Saudi organisations transform, they are looking to AI to enhance efficiency, improve experience personalisation, and deliver granular customer insights – all without compromising security or privacy. But they also need to be able to