Saudi-based AI startup Lucidya secures USD 6 million in funding – ITP.net

Saudi-based AI startup Lucidya secures USD 6 million in funding – ITP.net

Lucidya’s Arabic language customer experience management platform assists clients in better understanding their customers by analysing interactions across a number of online channels on one platform.

Arabic-speaking customers

The company’s proprietary Artificial Intelligence (AI) and Arabic Natural Language Processing technologies allow brands to understand and communicate with Arabic-speaking customers and to monitor online interactions in Arabic. Using AI, the interactions are then analysed to provide insights that can be used in decision making.