Saudi German Hospital improves patient experience – ZAWYA

Saudi German Hospital improves patient experience – ZAWYA

saudi german hospital improves patient experience intelligent automation empowers healthcare organisations to perform more time-consuming, manual tasks, freeing up staff    the digital workers provided by automation anywhere are expected to transform sgh front and back offices to modernise key touchpoints -- from patient on-boarding to insurance billings, office management operations and other financial processes - ultimately improving business resiliency for one of the largest healthcare providers in the region. the deployment was facilitated by advansys esc."the addition of newest automation capabilities will allow sgh hospital to add value and support caregivers in the treatment process by providing deeper insights on the patient's specific condition, lifestyle and patient behaviour in real time," said dr reem osman - group ceo- saudi german hospitals uae."the cognitive and ai technology infusion will empower our intelligent patient platform to expand competencies and deliver better outcomes."the rpa implementations are expected to have a huge impact to reduce patient waiting times and improved patient experiences. automation anywhere and advansys esc worked with saudi german hospital to also identify automation opportunities in its insurance and finance departments that typically handle high-volume manual processes, such as insurance eligibility, insurance pre-authorisation and patient enrollment."intelligent automation empowers healthcare organisations to