Unifonic to present the evolution of its omnichannel customer engagement technology

Unifonic to present the evolution of its omnichannel customer engagement technology

- The company’s participation aligns with Saudi Vision 2030 to accelerate digital transformation initiatives in the Middle East.

Unifonic, the leading customer engagement platform and CPaaS (Communications Platform as a Service) provider in the Middle East, is set to participate at LEAP 2023 in Riyadh, Saudi Arabia. At the second edition of the global tech event, which will be launched under the theme ‘Into New Worlds,’ Unifonic will present its cutting-edge communication technology, redefining how brands connect with their customers. The conference will be held from February 6 to 9, 2023, at the Riyadh Front Exhibition and Convention Center.

Ahmed Hamdan, CEO and Co-Founder of Unifonic, stated: “Digital transformation is disrupting every industry. And for the most, it’s led by customers’ growing expectations for seamless digital journeys. We believe conversational technology will form the backbone for digital commerce, marketing, and support. In line with this, Unifonic is set to showcase the evolution of its customer engagement platform to a melting pot of tech innovators and leading experts from around the world at Leap 2023. We are proud to demonstrate how our technology can deliver seamless end-to-end omnichannel digital customer experiences, as well as showcase our new AI capabilities. Through this platform, Unifonic