Dubai Land Department completes 1.4 million digital services in 2020

Dubai Land Department completes 1.4 million digital services in 2020

Dubai Land Department (DLD) completed over 1.4 million digital services for its customers during 2020 through its smart channels, including the website and the Dubai REST app.

Registration and renewal of Ejari contracts topped the list of digital services in 2020 with 393,174 services provided, followed by real estate project status enquiries (284,641), rental index (152,909), Ejari cancellations (96,885), title deed verifications (84,491), service charge index (75,338), searches for licenced real estate brokers (50,099), property status enquiries (26,778), land status enquiries (23,745), requests for a map (23,660), requests for completion of deferred procedures (19,087), requests to register and renew property management contracts (18,139), requests for sale registrations (17,960), case tracking (10,778), and requests for disputed lawsuits - amicable settlements (10,441).

The list of top digital services in 2020 also included requests for execution proceedings, rental good conduct certificates, validating e-cards, requests to receive a payment from the project's escrow account, requests to register a real estate valuation company data, requests for certificates of owned properties (to whom it may concern), searches for approved property management companies, requests for real estate courses or to register initial sales, requests to cancel initial sales, or for approval of service charges, requests for real estate