Edenred: Is Digital Literacy Key to UAE’s Financial Inclusion?

Edenred: Is Digital Literacy Key to UAE’s Financial Inclusion?

In this guest authored piece for The Fintech Times , Wael Fakharany identifies how the workforces of the UAE and the wider MENA region are changing; discussing the benefits of financial inclusion and digital literacy and how they can be furthered, and the role of human resources (HR) in advocating that shift. Fakharany is the managing director at Edenred UAE . Headquartered in Dubai, the payroll management provider specialises in its payroll solution service, which is accompanied by its ‘C3Pay’ payroll card. Dubai has moved to an increasingly cashless society, especially since the onset of the pandemic. From crisis to recovery and the reopening of economies, businesses have witnessed a profound change in consumer behaviour, evolving day by day. There has been a significant shift towards accessing financial services via fintech platforms among skilled workers . Expanding this technology to everyone requires higher levels of digital financial literacy . Countries like the UAE, which have had an accelerated transition from cash to digital financial services, create significant gaps in digital financial literacy in more vulnerable populations. McKinsey & Company revealed that the number of consumer digital payments transactions in the UAE increased at an annual rate of more than nine