Robotic Process Automatic improves DEWA’s productivity and reduces operations by 40000 hours

Robotic Process Automatic improves DEWA’s productivity and reduces operations by 40000 hours

Dubai, UAE: The Robotic Process Automation (RPA) at Dubai Electricity and Water Authority (DEWA) has achieved significant results in terms of improving operations, productivity, the accuracy of data, accelerating procedures and reducing costs and duration for tasks with a total of 40,000 hours until 2021. DEWA uses RPA to automate business processes to reduce repetitive and routine tasks.

The RPA includes several initiatives such as the automation: of server vulnerability status update, data caching service monitoring of DEWA’s virtual Artificial Intelligence (AI) employee, work clearance application (WCA) process, GIS (Geographic Information Systems) Monitoring System, Bank Guarantee Statement (bank offers), and Domain Naming System (DNS) Scanning.

“We promote Dubai as a global hub for digital technology to help achieve the Dubai 10X initiative launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, which mandates the Government of Dubai to aid Dubai’s progress in leading the future by making it 10 years ahead of other cities through government innovation. DEWA contributes to shaping the future of the UAE during the next 50 years to become the world’s leading nation by its Centennial in 2071,” said HE Saeed Mohammed Al Tayer, MD