UAE’s ADIB to stay ahead of the curve with its Digitalization Initiatives

UAE’s ADIB to stay ahead of the curve with its Digitalization Initiatives

Abu Dhabi Islamic Bank (ADIB), UAE’s leading financial institution, will continue to develop its digital banking ecosystem as more customers switch to digital and will be at the forefront of banking innovation.

In line with its vision to become the world’s most innovative Islamic bank, ADIB has invested heavily in areas that will help it grow further in the future, including introducing new products and developing digital capabilities.

In 2021, ADIB recorded an 11 percent increase in digitally active customers. Currently, the bank has more than 700,000 digitally enabled customers of which a record, 75 percent of customers are active on a daily or weekly basis.

In the last two years, ADIB has introduced innovative features and services that provide easy and convenient banking services to customers. Currently, 40 percent of new customers open an account digitally through the face recognition feature. ADIB is the first bank in the UAE to offer this service by performing secure verification immediately before opening an account and with direct access to the UAE Government’s customer database.

About 30 percent of customers get instant digital personal finance through the bank’s app. At the same time, digital remittances accounted for 98 percent, while consumer profiles recorded 79 percent of