Verloop.io teams up with Vonage to deploy conversational AI solutions

  • Date: 17-Jan-2022
  • Source: GCC Business News
  • Sector:Technology
  • Country:UAE
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Verloop.io teams up with Vonage to deploy conversational AI solutions



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Verloop.io, the world’s leading customer support automation platform, has stepped into a partnership with Vonage, US-based business cloud communications provider, to allow Verloop.io’s customers to deploy their conversational artificial intelligence (AI) applications into new channels by bolstering Vonage’s communications Application Programming Interface (API).

As part of the partnership with Vonage, Verloop.io can manage multiple channels such as WhatsApp, Facebook Messenger, Viber, Voice and SMS from a single platform. The API Platform of Vonage brings both power and flexibility to businesses through the integration of multiple channels, including messaging, voice, and video communications solutions.

Vonage APIs make it easy for businesses to build solutions to disrupt their industries and allow the type of business continuity, remote work, and remote delivery of services that are essential. Vonage’s platform is at the center of many notable transformational projects of various sectors globally.

Gaurav SinghFounder & CEOVerloop.io

“We’re excited to be working with Vonage to extend the channel capabilities of Verloop.io, all on a consolidated cloud communications platform. This will enable brands to seamlessly build automation on their channels from one dashboard, transforming the entire user experience.” 

Commenting on the partnership, Mr. Guillaume Calot, Global Vice President, API Partners at Vonage, remarked, “We are seeing customers across all