74% of UAE employees agree that AI is the biggest opportunity for future of workforce

74% of UAE employees agree that AI is the biggest opportunity for future of workforce

Published: Thu 28 Dec 2023, 9:57 PM

An overwhelming 79% of UAE employees have stressed that digital skills give people an edge in business and an almost equal number (84%) said new technologies are helping them reach their potential, a new study showed.

ServiceNow recently released the findings of a new study that explored employee sentiment on the impact of technology and digital skills on their career and the future of the workplace.

The study — which surveyed 5,500 working adults in the UAE, France, Germany, Ireland, Italy, Sweden, Switzerland, the Netherlands and the UK — also highlighted that UAE employees are far more positive about the impact of AI on their jobs, compared to their EMEA peers. Almost three quarters (74%) — a whole 26 percentage points higher than the EMEA average — agree that AI is the biggest opportunity for the future of the workforce. An equal number agreed that AI will boost productivity in the workforce, while only 52% of EMEA employees shared the same sentiment.

Although UAE employees are largely optimistic about the value of tech and digital skills, half of workers (54%) acknowledged that their formal education did not prepare them for today’s working world and 82% also noted