Avaya Demonstrates Future of Customer Experience Powered by Generative AI

  • Date: 17-Oct-2023
  • Source: Eye of Riyadh
  • Sector:Technology
  • Country:UAE
  • Who else needs to know?

Avaya Demonstrates Future of Customer Experience Powered by Generative AI

Avaya, a global leader in customer experience solutions, today demonstrated its vision for a future of customer and employee experiences powered by generative AI.  Shown at GITEX Global in Dubai, Avaya’s ‘Generative CX’ concept highlights how artificial intelligence can sit at the core of customer experience transformation, touching everything from agent experience to customer