Comviva and e& enterprise expand strategic partnership to transform customer engagement for enterprises

  • Date: 26-Jun-2023
  • Source: Zawya
  • Sector:Technology
  • Country:UAE
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Comviva and e& enterprise expand strategic partnership to transform customer engagement for enterprises

Dubai, UAE: Comviva, the global leader in customer experience and data monetization solutions, today announced the expansion of its strategic partnership with e& enterprise to offer an advanced omnichannel CPaaS platform for enterprises. e& enterprise, is a specialized business vertical within e& focused on providing advanced digital solutions to transform the way companies conduct business. e& enterprise enables organizations across multiple sectors to maximize their digital potential. Through Cloud, Cybersecurity, Internet of Things (IoT) and Artificial Intelligence (AI), e& enterprise is propelling organizations and economies towards a smarter, safer and more sustainable world. Comviva and e& enterprise partnership will develop an advanced (CPaaS) ecosystem leveraging Comviva’s nextgen CPaaS platform and e&’s market reach. It will enable real-time communication capabilities, helping enterprises enhance and personalize their end-user customer experience seamlessly across multiple channels. Enterprises across industries can self-onboard, create customized applications and experiences for their end customers. With a cloud-based delivery model, Comviva CPaaS Platform seamlessly integrates with business applications and enables secured real-time customer interactions serving all customer engagement use cases from marketing to operations to customer service. Speaking on the partnership, Miguel Villalonga CEO e& enterprise Cloud, said: “e& enterprise has always been at the forefront of ushering in