COVID-19 exposes companies without a digital roadmap and widens the digital divide

COVID-19 exposes companies without a digital roadmap and widens the digital divide

COVID-19 exposes companies without a digital roadmap and widens the digital divide



(WAM) - Senior representatives from Dell Technologies and Pirelli today agreed that the acceleration of digital transformation is necessary to prepare for future disruptions.

While companies that embarked on digital transformation programmes years ago are now reaping the rewards and successfully navigating the disruption caused by the pandemic, those that didn't will fall further behind unless they invest in technology, they said at the Global Manufacturing and Industrialisation Summit (#GMIS2020) Digital Series.

The panelists agreed that while the COVID-19 pandemic has been harsh on many, businesses will learn valuable lessons from the crisis that should encourage them to future-proof their organisations by investing in advanced technologies, particularly those driven by Artificial Intelligence (AI). It was also agreed that stronger collaboration between governments and multinationals is essential in order to prevent the digital divide from widening and leaving behind developing countries in light of the Fourth Industrial Revolution.

Dr. John O'Shea, Proactive Business Intelligence and Transformation, Dell Technologies, said the disruption caused by the pandemic has highlighted the growing importance of Artificial Intelligence (AI) technology and its ability to optimise business processes.

"You have to gather more insights using AI, machine learning, and