Du partners with Ericsson to boost digital transformation through AI-powered managed services

Du partners with Ericsson to boost digital transformation through AI-powered managed services

- Partnership focuses on introducing Artificial Intelligence and automation use cases to make operations data-driven and intelligent

- This marks a significant step forward in du's managed services and intelligent operations program

Mobile World Congress, Barcelona, Spain: du, from Emirates Integrated Telecommunications Company (EITC), and Ericsson (NASDAQ: ERIC) announce a strategic partnership at Mobile World Congress 2023 to transform du’s Information Technology (IT) operations. du will leverage Ericsson's Artificial Intelligence (AI) and Ericsson Business and Operations Support Systems Services to improve quality, unlock efficiencies, and increase agility.

The partnership will mark a significant step forward in du's digital transformation program. It will focus on introducing AI & automation use cases and digitally transforming the IT operations environment, which will help to improve operational and service metrics, making operations data-driven and intelligent. This will support and maintain du's high-quality services while increasing efficiency and reducing time-to-market.

Fahad Al Hassawi, Chief Executive Officer of du said: "Our latest partnership with Ericsson is a major step in advancing our IT operations in line with the UAE leadership's vision to build a futuristic, tech-powered economy. It aligns with our commitment to build and maintain a secure and reliable network infrastructure that can support our rapidly accelerating digital transformation