Dubai Customs showcases innovation prowess to Imdaad Group delegation

Dubai Customs showcases innovation prowess to Imdaad Group delegation

Dubai – Dubai Customs showcased its pioneering experience in innovation to a delegation from Imdaad Group. Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence Department, emphasized the importance of an innovative culture in Dubai Customs and its role in improving the operational capabilities of business processes and accelerating the movement of travelers, in line with the targets of Dubai's economic agenda D33.

"Our goal at Dubai Customs is to create an innovative and unique experience that achieves leadership in customs work and enhances the development of government services, according to the leadership's vision, reflecting positively on the inflow of foreign investment in the commercial sector and increasing the value of Dubai's foreign trade," he said.

He also pointed out that Dubai Customs' efforts to develop new ideas and innovations have doubled in importance in recent years to keep pace with the successive leaps witnessed by the national economy and the strong recovery achieved in all sectors after the COVID-19 pandemic.

The workshop, organized by the Strategy and Corporate Excellence Department and the Service Innovation Department, in collaboration with the Administrative Affairs Department at Dubai Customs, comes as part of the Dubai Customs’ plan to spread the culture of innovation among institutions