Dubai: No Nol card in the future as upgrade announced

Dubai: No Nol card in the future as upgrade announced

Dubai's existing card-based ticketing system Nol will be upgraded to an account-based one that uses central wallet technology. The project requires an investment of Dh350 million and uses artificial intelligence (AI) technologies such as facial recognition. It was not immediately clear how the facial recognition feature would be implemented.

Currently, the system requires users to have a physical or digital card. The new project provides a digital payment system that leverages a centralised transport fare wallet technology. A digital wallet is an online service used to make payments electronically or store e-tickets or documents.

According to the Roads and Transport Authority (RTA), it ensures a seamless integration across transit modes in Dubai. Advantages of the new system include extensive upgrading of the technology used in payment systems; improvements in operational aspects; and providing personalised services and products.

“The new system has several innovative features such as supporting trip planning, booking, and pre-payment through smart channels. It offers integrated packages encompassing a diverse array of services, coupled with the issuance of family and group tickets,” said Mattar Al Tayer, director-general and chairman of the Board of Executive Directors of the RTA.

The system provides direct access to information such as account balances, travel history, pricing,