Dubai: RTA digital channels bring in Dhs3.5bn in revenue in 2022

Dubai: RTA digital channels bring in Dhs3.5bn in revenue in 2022

Dubai’s Roads and Transport Authority (RTA) has revealed that in 2022 the number of transactions, users and revenue streams through its digital channels reflected robust growth. Mattar Al Tayer, director-general, and chairman of the Board of Executive Directors of RTA said: “In 2022, RTA recorded 814 million digital transactions up from 676 million in 2021, reflecting a robust growth rate of 20 per cent. In addition, revenues in 2022 totalled Dhs3.5bn, an increase of 10 per cent from the preceding year. The number of registered users increased by 30 per cent to 1.3 million users, while, the number of in-app transactions increased by 197 per cent to 3.7 million transactions.” Al Tayer added: “The adoption of agility management techniques in digitisation projects, contributed to achieving these positive results. It is attributed to departmental communication, swift adaptation to technology trends, and a host of aspiring targets set. The S’hail app was used to plan over 20 million public transport journeys representing a 174 per cent rise compared to 2021. In addition, when comparing the last two years the number of app users increased by 73 per cent.” The authority offers digital services, which were further highlighted by the launch of smart