“For UAE government departments, it’s all about the experience” – Rany Tannouri, Avaya

“For UAE government departments, it’s all about the experience” – Rany Tannouri, Avaya

In an exclusive op-ed for tahawultech.com, Avaya’s Rany Tannouri, outlines how government departments up and down the country are making waves in the pursuit of experiential excellence.

Back in March, this year’s World Happiness Report, produced by the UN’s Sustainable Development Solutions Network, showed that the UAE was ranked 26th out of 149 countries in terms of overall resident happiness.

Indeed, since the report was first published, the UAE has consistently ranked highly on this report – and it’s always moving on up.

This consistently high ranking is down to a number of factors, according to the report. It points to a strong and diverse economy, strong social support, and good life expectancy thanks to access to high-quality medical care. The relatively high levels of per-capita income help, too.

All of these factors feed into a simple truth: The UAE government cares about the overall experience of the residents living in the country.

The country’s long-term vision aims to make the UAE among the best countries in the world by the Golden Jubilee of the Union. And government departments up and down the country are