GIG Gulf revolutionizes customer experience with seamless UAE PASS integration

  • Date: 21-Jun-2023
  • Source: Zawya
  • Sector:Technology
  • Country:UAE
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GIG Gulf revolutionizes customer experience with seamless UAE PASS integration

Dubai, UAE: GIG Gulf, a leading insurance provider in the MENA region, has taken a noteworthy step by integrating UAE PASS, the UAE’s digital identity platform, into their purchase funnel. This integration will enable a seamless and fast document-sharing process for customers purchasing motor insurance through GIG Gulf. The collaboration with UAE PASS aims to simplify the customer experience by allowing customers to easily upload their required documents, such as personal identification documents, driving license, and car ownership certificates. This is achieved by connecting GIG Gulf's system to the UAE PASS Digital Vault, which stores and shares government-validated documents securely. New customers can now choose to process their applications through UAE PASS within the GIG Gulf website by simply scanning a QR code that allows them to consent to the sharing of their personal data before completing their applications. Paul Adamson, CEO of GIG Gulf, commented: “We are extremely proud to work alongside the UAE government to leverage the innovative initiatives of the country. This collaboration with UAE PASS allows us to deliver an exceptional customer experience, reflecting our customer-first mindset and dedication to keeping pace with the fast-changing consumer behavior in the digital landscape. By joining forces with UAE