Mandarin and Valtech take the lead in post-pandemic travel rebound

Mandarin and Valtech take the lead in post-pandemic travel rebound

Kareem Monem, Regional Managing Director at Valtech MENA.

Valtech has partnered with Mandarin Oriental Hotel Group to launch a new digital experience. Mandarin Oriental had the foresight to invest early and put themselves at the forefront of the industry in preparing more personalised digital experiences to greet increased post-COVID traveler demand, which is forecasted to continue to increase sharply through 2026. Partnering with Valtech to transform its online presence in the heart of the pandemic resulted in an initial relaunch in time for the first travel surge in December 2021. This rapidly showed results; the average revenue per booking increased by more than 40% and engagement behaviours rose more than 10%.

Mandarin Oriental and Valtech have now completed the grand relaunch of Mandarin Oriental’s sites for all its global locations, including the UAE where it owns and operates iconic properties in Abu Dhabi and Dubai, to meet the continued increase in travel demand ahead of competitors in the industry; the new online presence enhances the visual experience and flow for travellers, all supported by the replatforming of the website to Sitecore. This further investment